I then chose to bootup with the option "last known working configuration". Safe mode got to the point where it loads drivers and stopped at "windows\system32\DRIVERS\isapnp/sys" then it freezes. login screen and stays at a blank screen. When i just hit the power button to turn it on and wait, i get the "Gateway" splash screen for my gateway computer but then it never goes to the O.S. Well ever since then, i cannot turn the computer on normally. I figured the restart wasnt working so i manually hit the power button. I waited about 10 minutes and the comp just was at a stand still with a blank screen. I clicked ok and then the computer went to go restart.
It finished but said it needed to be restarted to remove 'all' of the viruses. I chose to show results and clicked remove all. "I ran anti-malware and there were 14 virus's. Below is my issue and the explanation of how i can only boot up in "last known working configuration mode" Well can you read below and tell me if i can do all those steps in "last known working configuration mode" on my computer? Will i get the same results or should i go a different route for fixing my computer. OK before i created this topic in this forum section, i posted the below paragraph in the General forum and they said to come here and do the steps and posts my logs.
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